Privacy Policy for Travancore Technologies 1. Introduction Travancore Technologies (“we,” “our,” “us”) respects your privacy and is committed to protecting personal data collected from users of our software, applications, and digital services. This Privacy Policy outlines how we handle personal data in compliance with Indian laws (DPDP Act, IT Act, 2000) and global standards (GDPR, CCPA, etc.). 2. Information We Collect We may collect: Personal Identifiable Information (PII): Name, email, contact details. Technical Information: IP address, device specifications, cookies, logs. Software & Usage Data: System interactions, error logs, crash reports. Third-Party Data: Data received from APIs, cloud providers, and integrations (where applicable). 3. Purpose of Data Collection We collect and process data for: Providing and improving software functionality. Bug fixing, error analysis, and performance optimization. User authentication and account security. Compliance with legal obligations. 4. Legal Basis for Processing We process personal data based on: ✔ Consent (user agrees to terms). ✔ Contractual necessity (data required for service delivery). ✔ Legal obligations (compliance with IT regulations, security laws). ✔ Legitimate interests (software analytics, fraud prevention). 5. Data Sharing & Third-Party Services We may share user data with: Cloud providers (Microsoft Azure, AWS, Google Cloud). Payment processors (if transactions are involved). Legal authorities (if required by law). We do not sell personal data to third parties. 6. International Data Transfers If we transfer data outside India, we ensure: ✔ GDPR-compliant safeguards (Standard Contractual Clauses). ✔ Encryption & security measures for global transfers. 7. Data Security Measures We use: ✅ AES-256 encryption for sensitive data. ✅ Access control & multi-factor authentication for software logins. ✅ Regular vulnerability assessments & cybersecurity audits. 8. User Rights Users can: ✔ Access & update their data. ✔ Request data deletion (subject to legal retention periods). ✔ Opt out of analytics tracking. 9. Software Cookies & Tracking Technologies We use cookies, trackers, and log files to: ✔ Improve software performance & stability. ✔ Conduct bug tracking & feature enhancements. ✔ Customize user experience. 10. Compliance with Software & Data Protection Laws We comply with: 🔹 Digital Personal Data Protection (DPDP) Act, India. 🔹 General Data Protection Regulation (GDPR), EU. 🔹 California Consumer Privacy Act (CCPA), USA. 🔹 Information Technology (IT) Act, 2000, India. 11. Grievance Officer (India) Under Indian IT rules, we appoint a Grievance Officer: Name: [SAILESH KUMAR S K] 📧 Email: [grievance@travancoretechnologies.com] 📞 Phone: [9895375704] 12. Updates to Privacy Policy We may update this Privacy Policy periodically to reflect: ✔ Software updates & new regulations. ✔ Changes in data storage & security practices. 13. Contact Us For privacy concerns, contact us at: 📧 Email: [support@travancoretechnologies.com] 📞 Phone: [+91 8104507169]